Terms & Conditions – Qaimah

Welcome to Qaimah. By accessing or using our website, mobile app, or services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By using Qaimah, you agree to comply with and be legally bound by these terms. If you do not agree, you may not use our services.

2. About Qaimah

Qaimah is a multivendor marketplace that connects customers with independent sellers. Each seller is responsible for fulfilling orders, setting prices, and handling returns.

3. User Accounts

• Users must register an account to place orders or sell products.
• You are responsible for maintaining the confidentiality of your account credentials.
• Providing false or misleading information is grounds for termination.

4. Vendor Responsibilities

• Vendors must provide accurate product information, pricing, and inventory.
• Vendors are responsible for fulfilling, shipping, and managing their own return/refund policies within Qaimah’s guidelines.
• Qaimah reserves the right to suspend or remove vendors who violate policies.

5. Orders and Payments

• All orders are subject to acceptance and availability.
• Payments are securely processed via integrated payment gateways.
• Qaimah is not liable for disputes arising directly between buyers and vendors, though we may assist in dispute resolution.

6. Returns & Refunds

Please refer to our Returns & Exchanges Policy for detailed information.

7. Prohibited Activities

You may not:

• Use Qaimah for fraudulent purposes.
• Infringe on intellectual property rights.
• Upload viruses or malicious code.
• Attempt to access unauthorized parts of the platform.

8. Intellectual Property

All content on Qaimah, including text, images, logos, and software, is the property of Qaimah or its licensors. Unauthorized use is prohibited.

9. Limitation of Liability

Qaimah is not liable for direct or indirect losses arising from your use of the platform, including issues related to vendor performance.

10. Modifications

We may modify these terms at any time. Continued use after changes means you accept the updated terms.

11. Governing Law

These Terms shall be governed by the laws of [Insert Jurisdiction].

12. Contact Us

If you have any questions about these Terms, contact us at:
📧 [info@qaimah.com]